Staffing for Results (SFR) Workforms

These workforms were created using Microsoft Word. If a workform included calculations, a Microsoft Excel spreadsheet was embedded into the Word document. Just double-click anywhere on the spreadsheet to open the embedded Excel file. You will then be able to enter your data and the totals and other calculations will be computed automatically. All of the instructions for the workforms are Word files.

SFR - Workform 1: Workload Analysis Project Overview

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» Workform

SFR - Workform 2: Estimate of Productive Work Hours Available

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» Workform

SFR - Workform 3: Determining Who Does What

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» Workform

SFR - Workform 4: Standard Terms in Our Library for Tasks and Steps

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» Workform

SFR - Workform 5: Analysis of Staff Time: Work Unit Estimate of Time Spent on Activities

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SFR - Workform 6: Analysis of Staff Time: Individual Estimate of Time Spent on Activities

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SFR - Workform 7: Recording Staff Tasks: Self-Report Log

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» Workform

SFR - Workform 8: Recording Staff Tasks: Direct Observation Log

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» Workform

SFR - Workform 9: Analysis of a Task (Observation)

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» Workform

SFR - Workform 10: Time Spent on an Input-Driven Task

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SFR - Workform 11: Time Spent on a Demand-Driven Task

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SFR - Workform 12: Time Spent on Public Desks

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SFR - Workform 13: Workflow Charts

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» Workform

Glossary of terms used in the Results books

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